Products | Telcos

Enterprise solutions

Our Product Suite

Purpose-built enterprise products powered by three decades of industry expertise — from low-code platforms and AI agents to telecom-grade BSS/OSS and utility billing.

NTS Asset Management

Life-cycle asset tracking from acquisition to retirement

Full lifecycle tracking from acquisition to retirement
Real-time asset inventory across all locations
Predictive maintenance scheduling
Mobile field operations app

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NTS Trouble Ticket (TTM)

Custom ticket management and fault tracking for telecom operators

Customizable ticket workflows and escalation paths
Real-time fault detection and automated alerts
SLA monitoring and breach notification
Multi-channel ticket creation (web, API, email)

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NTGapps

Powerful low-code digital transformation platform

Visual low-code development environment
Pre-built enterprise modules and connectors
API-first architecture for seamless integration
Automated CI/CD deployment pipelines

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Telecom in a Box

Complete BSS/OSS suite for MVNOs and telecom operators

Integrated BSS/OSS on NTGapps platform
Customer lifecycle and subscription management
Network inventory and resource management
Real-time billing and revenue assurance

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Network Inventory System (NIS)

Automated network discovery and change management

Automated network element discovery and sync
Real-time data reconciliation across systems
Project roll-out automation and tracking
Change management workflow engine

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NTS Utility Billing

Digital billing platform with integrated workflow engines

Multi-utility billing engine (water, electricity, gas)
Advanced tariff and rate management
Automated disconnection and reconnection workflows
Integrated payment gateway and collections

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Workflow Management

Intelligent business process automation and workflow orchestration

Visual drag-and-drop workflow designer
Role-based task assignment and routing
SLA tracking and escalation management
Conditional logic and parallel processing

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Last Mile Delivery (LMD)

Field-ops orchestration for the telecom last mile

Work-order dispatch with skill-based routing
Real-time technician tracking and geolocation
Mobile app with offline-first capability
Customer e-sign-off and proof-of-delivery capture

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End-to-end Business Solutions

Pre-integrated business solutions built on NTGapps

Pre-built HR, procurement and DMS modules
Configurable workflows and approval hierarchies
Bilingual Arabic/English user experience
Unified identity, SSO and role-based access

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AI SmartDesk

Enterprise knowledge engine powered by AI

AI-powered natural language search across all knowledge sources
Automatic document ingestion and categorization
Context-aware answers with source citations
Integration with enterprise systems (SharePoint, Confluence, etc.)

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Mobile Application Development

Native and cross-platform mobile apps for enterprise

Native iOS and Android development
Cross-platform delivery (React Native, Flutter)
Offline-first and field-operations patterns
Enterprise authentication (SSO, biometrics, OTP)

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Business Intelligence & Reporting

Dashboards, KPIs and analytics across the enterprise

Executive dashboards and operational KPIs
Self-service ad-hoc exploration
Governed semantic layer and data catalog
Scheduled and triggered reporting

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ERP Integration

Connect SAP, Oracle and custom ERPs to the digital estate

Pre-built connectors for SAP, Oracle, Dynamics
Event-driven and batch integration patterns
Master-data synchronization and MDM
API gateway, throttling and observability

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TAB – The Agent Builder

No-code AI agent platform for WhatsApp, Messenger, and Web

No-code visual agent builder
Multi-channel deployment (WhatsApp, Messenger, Web)
Built-in CRM integration and lead capture
Natural language understanding with custom training

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TestFlair

AI-powered QA platform that reduces test generation time by 80%

AI-powered test case generation from documents
Support for functional, regression, and performance test types
Integration with Selenium, Playwright, and Appium
CI/CD pipeline integration (Jenkins, Azure DevOps)

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